THE FUTURE OF MARKETING
01
LENA WATERS

Episode 2 · 51 min

Rethinking Workflows in the Age of AI

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About this Episode

AI isn't your new employee. It's your new teammate and that changes how marketing, product, and go-to-market teams operate at a fundamental level. In this episode of Future of Marketing, hosts Camille Ricketts and Mada Seghete talk with Lena Waters, CMO of Notion, about how one of the world's most beloved productivity tools is evolving into an AI-connected workspace and how that shift shows up not just in the product, but across the entire organization. Lena shares how Notion avoids the common trap of treating AI like a feature add-on. Instead, her team challenges customers to rethink whether existing workflows should exist at all. The conversation explores how Notion collapses discovery time in enterprise deals by bringing prospects directly into the product, why PLG and enterprise are part of the same continuous loop, and how internal teams move from idea to market in hours, not weeks. They also tackle bigger questions most marketers aren't ready for yet: whether traditional websites and landing pages are becoming legacy artifacts, why storytelling still matters as much as attribution, and how empowering customers and employees to tell your brand story creates more consistency than strict brand governance ever could. This episode is a blueprint for marketing leaders navigating the shift from AI as automation to AI as transformation.

"This idea now that AI can work alongside you, as we know, it's becoming much more agentic. It's starting to become autonomous. As we become more trusting and open with it, it's going to fill in the gaps that we have. And so, it's now more important than ever that we really understand the value that we bring as humans and that sort of EQ that we need to bring to the table."

— Lena Waters

Topics Covered

Future of WorkGTM StrategyBrandCommunityStorytellingVisibilityROI
No.Topic
01

How to reframe AI from automating workflows to questioning whether those workflows should exist

02

Why "show, don't tell" collapses enterprise sales cycles by putting prospects directly into the product

03

How PLG and enterprise motions reinforce each other instead of competing

04

How Notion moves ideas from concept to market in hours using AI-enabled knowledge sharing

05

Why traditional websites may be becoming a growth liability in an AI-first discovery world

06

How to balance storytelling and measurement when proving marketing's value internally

07

Why letting customers and employees shape your brand creates stronger consistency than rigid control

08

The "warmth vs. competency" framework for moving upmarket without losing what made you loved

About the Guest

Lena Waters is the Chief Marketing Officer at Notion, where she leads global go-to-market strategy as the company evolves from a beloved productivity tool into a leading AI-connected workspace. With over 20 years of experience at companies like Grammarly, Docusign, Responsys, and Lookout, Lena has built and led global teams across growth, demand, and brand, helping organizations scale through major platform shifts while maintaining strong brand affinity.

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About the Hosts

Camille Ricketts is a Partner at XYZ Venture Capital, where she leads investments in product-led growth and go-to-market software startups. Prior, she was the first marketing leader at Notion, building out the brand, community, and more. She also founded First Round Review for First Round Capital, managed communications at Tesla, and reported for the Wall Street Journal.

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Mada Seghete is the CEO and co-founder of Upside, a next-gen revenue intelligence platform for B2B leaders. Previously co-founded and was CMO of Branch, helping scale to $100M+ revenue. Cornell Engineering graduate with Masters and MBA from Stanford. Partner at XFactor Ventures investing in women founders and organizes yearly retreats for 100+ women founders.

LinkedIn

Guest

Lena Waters

Chief Marketing Officer, Notion

Hosts

Camille Ricketts

Partner, XYZ Venture Capital

Mada Seghete

CEO & Co-Founder, Upside

Guest

Lena Waters

Chief Marketing Officer, Notion

Hosts

Camille Ricketts

Partner, XYZ Venture Capital

Mada Seghete

CEO & Co-Founder, Upside

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