Episode 13 · 56 min

How to Build a Brand That Stands Out in the Age of AI

About this Episode

In this episode of Future of Marketing, hosts Camille Ricketts and Mada Seghete sit down with Anthony Kennada, Founder and CEO of Goldenhour to examine what happens when AI automates the mechanics of marketing. Anthony argues that the old B2B playbook, gated content, nurture sequences, demo requests, and attribution fights, is breaking down because buyers have learned to avoid it. He shares why distribution is now the central challenge for AI-era companies, how Gainsight built the Customer Success category around audience pain instead of product features, and why the "human last mile" of brand strategy still depends on taste, judgment, and wisdom.

Topics Covered

No.Topic
01

Why the marketing automation era trained teams to optimize for traffic, forms, nurture, and attribution instead of buyer experience

02

How AI exposes existing weaknesses in B2B marketing rather than creating them from scratch

03

Why distribution becomes the harder problem when products are easier to build with AI

04

How brands can stand out through authenticity, emotion, founder presence, community, events, and belonging

05

Why Anthony believes people will still shape enterprise buying decisions, even as agents influence shortlists and recommendations

06

How CMOs should rethink paid distribution and consider more direct, experiential, event-led motions

07

How the 95-5 rule changes audience strategy by forcing marketers to serve people who are watching but not ready to buy

08

Why over-engineering measurement can reduce the creative impact of brand campaigns

09

How GTM engineering requires both technical orchestration and real understanding of revenue, sales, and pipeline

10

Why owned media is powerful but difficult for small B2B teams without strong content, distribution, conversion, and audience-building capability

11

How Goldenhour uses AI-enabled brand systems and activation agents while keeping human operators at the center

12

Why the final 10% of brand work still requires human judgment: asking better questions, knowing what to cut, and reading the room

About the Guest

Anthony Kennada is the Founder and CEO of Goldenhour. Previously CMO at Hopin and Front, and the first head of marketing at Gainsight, where he helped scale the company from zero to $100M+ ARR and pioneered the Customer Success category. He is also the author of Category Creation (Wiley, 2019).

LinkedIn

About the Hosts

Camille Ricketts is a Partner at XYZ Venture Capital, where she leads investments in product-led growth and go-to-market software startups. Prior, she was the first marketing leader at Notion, building out the brand, community, and more. She also founded First Round Review for First Round Capital, managed communications at Tesla, and reported for the Wall Street Journal.

LinkedIn

Mada Seghete is the CEO and co-founder of Upside, a next-gen revenue intelligence platform for B2B leaders. Previously co-founded and was CMO of Branch, helping scale to $100M+ revenue. Cornell Engineering graduate with Masters and MBA from Stanford. Partner at XFactor Ventures investing in women founders and organizes yearly retreats for 100+ women founders.

LinkedIn

Guest

Anthony Kennada

Founder and CEO, Goldenhour

Hosts

Camille Ricketts

Partner, XYZ Venture Capital

Mada Seghete

CEO & Co-Founder, Upside

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